Belent Senetçi

1. Introduction

Belent Senetçi ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our Service:

• Account information: your name, email address, and any profile details you provide.
• Order information: items ordered, quantities, delivery address, contact number, and order history.
• Communication data: messages you send to us through in-app chat or email.
• Usage data: how you interact with the Service, such as pages viewed and features used.

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders, including delivery and customer support.
• Communicate with you about your orders, account, and important updates.
• Improve and personalise the Service, our products, and our customer experience.
• Comply with legal obligations and protect our rights and the safety of our users.

4. Sharing Your Information

We do not sell your personal data. We share information only with trusted partners who help us operate the Service — such as delivery providers and payment processors — and only to the extent necessary to deliver the Service to you.

We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Account Deletion

You may request deletion of your account and associated personal data at any time. To submit a deletion request, visit our account deletion page at the following URL:

https://belentsenetci.base44.app/account-deletion

We will process your request in accordance with applicable data protection laws.

7. Cookies and Tracking

We use minimal cookies and similar technologies to keep the Service functional and to understand usage patterns. You can control cookies through your device or browser settings. Disabling some cookies may affect Service functionality.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and, where appropriate, notify you through the Service. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

belentsenetchi@gmail.com